Realme 2 logo stuck and can't enter recovery mode

i encountered with an issue yesterday in the evening.

When I see my realme 2 phone, it was stucked in a single screen, nothing worked.

Then I pressed power button to shut it down. but then it stucked in a screen showing realme logo only.

I tried everything that is provided in the internet.
1. Press volume up button + power button for more than 10sec
but it just restarted phone and then again stucked in the same screen
2. Press volume down button + power button for more than 40sec
but...

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